Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
You’re expecting the average Sony fan to know about GOG? That’s kinda cute. Steam subscribers don’t care about GOG, if they even know about its existence.
But Valve’s hardware still have no physical media, and their digital model is still what’s inspiring Sony. How about being consistent and rewarding neither?