From a UX perspective, would you prefer the site pretends they never heard of James Bond, rahter than confirming it’s existence and (un)availability?
I don’t use Netflix, so I apologise if the UI is actually intentionally misleading, but that otherwise sounds like good UX.
I’m not sure. I think I’d prefer if it did something like:
James Bond (not available on Netflix)
That way I wouldn’t have to click through to see whether it’s on there.
I guess the status quo feels shitty to me because aside from dealing with the disappointment of not having the content I want, they will also try and vie for my time with content they think is similar to what I was looking for.
J JA JAME
Netflix: James Bond?
Me: Yes!
Netflix: We don’t have it!
From a UX perspective, would you prefer the site pretends they never heard of James Bond, rahter than confirming it’s existence and (un)availability?
I don’t use Netflix, so I apologise if the UI is actually intentionally misleading, but that otherwise sounds like good UX.
I’m not sure. I think I’d prefer if it did something like:
James Bond (not available on Netflix)
That way I wouldn’t have to click through to see whether it’s on there.
I guess the status quo feels shitty to me because aside from dealing with the disappointment of not having the content I want, they will also try and vie for my time with content they think is similar to what I was looking for.
Yeah that sounds best, save unnecessary click/confirm but still acknowledge the query.
I doubt Netflix wants to show:
Search: A
AB (unavailable)
ABC (unavailable)
ABCD (unavailable)
So probably a gray/dark pattern…