• Aceticon@lemmy.dbzer0.com
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    1 day ago

    That position is the product of one’s “I’ll do this quickly” whishful thinking.

    With experience you start figuring out when something isn’t going to be quick as you look into it, at which point you get a chair.

    With even more experience you start training other people to solve their own problems before they come to you with stupid shit they could have solved themselves, as well as designing your own shit that’s meant to be used by others to avoid things like “magical sequences” (you have to call X, then Y, before you can do Z), properly handle common mistakes with good error messages that in some cases even tell people how to solve it and other such features to make it less likely for there to be usage errors and handle them elegantly when they happen in order to reduce the support load on you.