• Bytemeister@lemmy.world
    link
    fedilink
    English
    arrow-up
    52
    ·
    10 hours ago

    I worked retail for years. This is every retailer’s company policy. Nothing in that store is worth dying for. The only event where you would go hands-on with someone in your store is when you get to the last option of the active shooter response. The best thing you can do is note what they theives take, and call the cops with a description after they have left the store

    I was very nearly run over one time because there was a group stealing shit in my store, but I didn’t know it at the time. They thew a half empty Gatorade bottle at my storefront and when I went out to pick it up, they ran their car up on the curb at me. I ducked back inside the store, locked the doors, and called the police. Reviewed the security cameras and notices they had lifted a few small items from my endcap displays. I also called the store down the street from me that they went to next.

    So yeah, if someone was stealing shit from my store, I’d hold the door open for them.

    • chiliedogg@lemmy.world
      link
      fedilink
      arrow-up
      20
      ·
      8 hours ago

      I worked in a major outdoors chain, and out policy was to prevent most theft with customer service.That is, you see someone stuffing shit in a box for a cheaper product you go over to them and start talking about the products and making sales pitches and either embarras them into “deciding not to buy it”, or they go through with it and you let it happen.

      The only thing we’d physically intervene on was gun theft, and we had a designated armed employee on every shift (usually a retired cop) that handled that if they tried to leave before the local police arrived. It only came up once when I was there, and the local police did arrive in time, so they followed the thieves out of the lot and pulled them over.

      The most dramatic event when I was there was actually kinda fun. We ran a background check on a guy and it got a delay, and the guy said he’d go eat in town and to call him if it came back in the next hour or so so he could save a trip. Turns out he was a fugitive, and the FBI called us to ask about the sale.

      We quickly got a bunch of police dropped off in a bus so their cars wouldn’t be visible, and they hid in a few offices around the store, and I called the guy back and told him the background check came back with a proceed.

      Then when he came in the door I met him at the front and walked him down a pre-arranged route to the gun counter while chatting him up while the police blocked the aisles around us, and then I got “paged” over the intercom to go to the manger’s office and pointed to the register where another salesman could check him out.When I was clear the police moved in on him.

      It was kinda awesome.

      • emeralddawn45@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        1
        ·
        edit-2
        5 hours ago

        Im trying to understand how the top part of your comment is supposed to work? So if someone is stealing a low range product you tell them about the better product in the hopes that they’ll suddenly decide to spend even more money on it than what theyre stealing? Whats to stop them from just stealing the better thing?

        Edit* also to be clear if i worked there this would be my personal policy, like if youre gonna steal something you might as well steal the best version, i just dont get how this is supposed to work as corporate policy

        • chiliedogg@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          2 hours ago

          We’d pretend to be oblivious to them stealing it while making it obvious they’re being actively observed.

      • sneaky@r.nf
        link
        fedilink
        English
        arrow-up
        2
        ·
        8 hours ago

        How on earth does somebody try to commit gun theft during open hours at a major outdoor retail chain? My local Bass Pro has all the guns behind a counter and like 4-6 employees working that counter and the stock room behind it at all times.

    • Mycatiskai@lemmy.ca
      link
      fedilink
      arrow-up
      1
      ·
      5 hours ago

      It also puts you in a good position to read the plate off the getaway car if you actually care since it is probably a stolen car.