• tacosanonymous@mander.xyz
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    30 minutes ago

    I’d rather we just teach empathy from the get go.

    American culture is one of individualism and that is such a shitty thing for society.

  • Dyskolos@lemmy.zip
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    55 minutes ago

    That is not just a north-american thing. And I would think it would work great here too.

    But not with a disclosed end. You can endure a lot if you know it ends tomorrow 😁

  • Modern_medicine_isnt@lemmy.world
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    1 hour ago

    Is shopping in person still as big a thing these days? I would assume more people prefer to beat the lines and shop at the same store online. My wife went out on black friday a few years ago. When she saw the line to checkout, she pulled out her phones, bought the same stuff at the same price and went home.

      • Modern_medicine_isnt@lemmy.world
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        42 minutes ago

        That was years ago. She hasn’t gone since. I would imagine other people came to the same realization. I’m not asking if anyone still does though. And I am sure there is still an increase during the holiday season. But is it enough to cause the problem OP is referring to?

  • Tower@lemmy.zip
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    5 hours ago

    While I’ve subscribed to this philosophy for decades at this point, there is a possible issue that was really hammered home by COVID -

    there will be a non-zero number of people who will be even shittier because “I had to ensure it, so they should, too!”

    • Dicska@lemmy.world
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      3 hours ago

      Those kinds of people won’t really be any nicer without this training, either. At least we can make them take it for a day. I’m still behind the plan (however, at a lot of places you need more than 1 day of experience to grasp how the whole system works and why some complaints are actually ridiculous).

  • DagwoodIII@piefed.social
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    6 hours ago

    For me, the worst part of working retail at Christmas was hearing the exact same record played on repeat for eight hours straight.

    It was years before I could listen to any Christmas music.

    • BozeKnoflook@lemmy.world
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      5 hours ago

      I’ve never worked retail, but I loathe Christmas music anyway. I fucking hate going shopping in the US between October and January.

      • DagwoodIII@piefed.social
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        4 hours ago

        Unless I know exactly what they’d like, I use this simple formula to buy presents.

        Under 5 years old? Get them a really big Christmas card. Little kids never get mail, so they’ll love it. Give the parents the money you’d spend to get the kid whatever they actually need.

        5 to 10 years? GI Joe or Barbie. It’s like getting someone in jail a carton of Kools; if they don’t want it themselves they can swap it in the yard.

        10 to 20? Cash money. You can make it fancy by getting gold colored dollar coins putting it in a draw string purse.

        Over 20? Booze. Unless they are a raging alcoholic.

        • idiomaddict@lemmy.world
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          44 minutes ago

          Over 20? Booze. Unless they are a raging alcoholic.

          Fancy olive oil, chocolate, tea, or coffee are good alternatives, depending on their tastes.

  • TrackinDaKraken@lemmy.world
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    5 hours ago

    I mean, at this point, it sort of is for most of us.

    However, I expect the refrain would be, “I worked retail, and I never did that thing!” Kinda the equivalent of, “I have black friends!”

    • TriangleSpecialist@lemmy.world
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      5 hours ago

      I was going to comment pretty much that exactly given the ladder-kicking behaviour of quite a few older folks. If anything, I’d expect it would create an even bigger cycle of abuse: we went through it therefore it’s now our well deserved right to put you through it too.

      EDIT: typo

  • qevlarr@lemmy.world
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    3 hours ago

    And thus, companies get away with shitty anti-customer policies. And now it’s the customer’s fault for being understandably mad about it? These policies sucks for everyone. I think “customers should be nicer to service workers” is the wrong conclusion, because they have nowhere else to go with their complaints, and that’s by design. Why don’t we put the blame with company higher-ups shitting on their own customers every day, hiding behind others to deflect criticism?

    I’m not talking about weird entitled assholes. But about customer facing workers with no agency. They’re just robots repeating company policy. It sucks for them and for the customer

  • burntbacon@discuss.tchncs.de
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    5 hours ago

    I never worked retail (well, once, but it was a very simple one where people could see for themselves all of our inventory and I was a glorified pointer), but did several stints in customer service jobs and several years in social work. I for sure can remember that the person working the job has likely been on their feet for hours, is earning a pittance, and likely has concerns about life that are valid and pressing. BUT! I don’t think it’s even the job that matters for the reaction we want in the last panel. I know several cunts who worked retail and still feel entitled enough to scream at a teenager stammering out the store’s policy.

    The real difference is in the folks who had to keep their job or they and/or their family were fucked. When some dumbass complaining about you can get you fired, and all because you wouldn’t search the back for an item that’s not in the inventory or wouldn’t give them their ‘special person who’s a dweebus’ discount… that’s when you see people later in life have empathy, or even just do the bare minimum of introspection and realize that’s another person you’re talking to, not a robot that you have to scream at for it to work.

    To me, that’s the real difference between the middle class and the working class. The middle class took that job at the local department store so they could get some spending money in their pocket once the parents stopped giving an allowance. They could curse out a customer, coolly stare the manager in the face and tell them they ain’t working X holiday, and drive back home to fill out an application for somewhere more poshy this time, so they don’t have to deal with all those smelly commons.

  • tal@lemmy.today
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    6 hours ago

    Some countries have compulsory military service for all of its citizens.

    North America…

    While the US hasn’t had a need for peacetime conscription — its war planning has assumed that its peacetime military, especially its navy and air force, could hold off an invader for six months, long enough to train up untrained infantry from scratch – that’s not all countries in North America. I’d guess that Cuba likely has it.

    checks Wikipedia

    Looks like they have two years of mandatory service.

    https://en.wikipedia.org/wiki/Conscription_in_Cuba

    Conscription is inscribed in the 1976 Constitution of the Republic of Cuba in article 65, stating that “Defense of the socialist homeland is the greatest honor and the supreme duty of every Cuban citizen.”

    Cuban nationals were required to serve under the Obligatory Military Service (SMO) system. Under this structure, it was compulsory to complete three years in military service, the militias of territorial troops, or the brigades of production and defence.[2] The SMO was reinforced by the first Law of Military service which was established in November 1963.

    As of August 1991, the SMO changed to the General Military Service Law and the requirements of active military service were reduced to two years, with enlistment being obligatory between the ages of 16 and 28, however most nationals were not called to service until they were 17.

    EDIT: Here’s a map:

    https://en.wikipedia.org/wiki/Conscription

    Mexico apparently also has it, though there it’s only a randomly-selected subset that are required to serve.

    https://en.wikipedia.org/wiki/Conscription_in_Mexico

    Military Service in Mexico (Spanish: Servicio Militar Nacional, or SMN) currently involves all males reaching the age of eighteen years. Selection is made by a lottery system using the following color scheme: those who draw a black ball must serve as “availability reservists”, that is, they are not required to perform any activities whatsoever and will receive their discharge card at the end of the year. Those who draw a white ball must serve “framed” which means, they must start service immediately from 8am-1pm for one year in total, until they receive the discharge card.

  • Quilotoa@lemmy.ca
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    6 hours ago

    I say we tip the people who work in retail instead of those who bring our food from the restaurant kitchen to our table.

    • fonix232@fedia.io
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      5 hours ago

      Or, hear me out…

      Do away with the fucking tipping culture and pay your workers their true worth?

      I know it’s scandalous to think of it this way, you can even call me a communist for wanting livable wages…

      • moody@lemmings.world
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        2 hours ago

        If you’re making record profits, some of that needs to go to the people who create that value. And it’s not upper management or shareholders.