• merc@sh.itjust.works
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    11 hours ago

    Amazon puts all new hires on “on call” status for like a week every month

    That’s insane. Where I worked you had to spend about 6 months learning enough that they trusted you to be on call. For months you’d just learn the systems. When you and your team agreed you were probably ready to be on-call, you’d be the “shadow” on call. The primary would get paged and you’d get paged too. You wouldn’t actually do anything, but you’d watch while the primary tried to solve the problem and take notes. If that went well it would switch to reverse-shadow. Then you were on call but there was an experienced person who was paged and ready to step in if you needed help. Only if that went well could you proceed to full solo on-call status.

    being on call for stuff like this is pointless when you’re world wide and could literally just transition the stuff to a different team in some other part of the world

    Where I worked there were 2 teams in 2 different time zones. But, you still were up late or early at times because there’s no perfectly-opposite time zone where team B is exactly 12 hours behind team A throughout the full year.

    Also, if you recorded yourself doing on-call activities on YouTube or TikTok or something, you’d be fired. It would be the same thing as speaking to the press without authorization.