There are paid subscriptions with support. You could also test out other distros, the currated nature of some distros means a problem in one doesn’t show up in another.
I.e. My wife’s laptop is a samsung from 2010. Debian derivatives won’t run because of a bios bug that halts the system, or even halts install. Fedora or SUSE run fine, it shows the bug and works around it.
There are paid subscriptions with support. You could also test out other distros, the currated nature of some distros means a problem in one doesn’t show up in another.
I.e. My wife’s laptop is a samsung from 2010. Debian derivatives won’t run because of a bios bug that halts the system, or even halts install. Fedora or SUSE run fine, it shows the bug and works around it.