Managing your encryption keys is tricky for normal people (I know someone who signed up for it on incognito because they weren’t sure about it yet then got a bunch of confusing popups when they signed on with their phone).
Room organization is missing a layer used on discord (server->room instead of list of rooms) leading to confusing moderation structures and nearly required manual organization of rooms if you’re in more than 10.
notifications rules can be obtuse.
having different commands based on the clients used can lead to confusion.
most clients have security related popups that just confuse people (This person reset their identity!).
people can struggle with how to properly interact over federation, much like in the fediverse
screensharing tools just aren’t there yet
Things have been getting better fast for matrix, but its just not ready for the masses IMO. I still suggest it when I can when the use case makes sense.
I’m unsure what is difficult about Matrix.
I’ve had several “casual” friends register and join my space on their own.
Things have been getting better fast for matrix, but its just not ready for the masses IMO. I still suggest it when I can when the use case makes sense.
Hosting it is far from simple
Sure, but I see no need to host when so many cool nerds will gladly host your space for you. Different strokes, I guess.