The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
The last time I was in burger king was when I was still at university so I’ve not been in one since 2015. I was never impressed with them even back then, it was just really close to my dorm and I’m not cooking my own food.