Not sure if I’m supposed to say something to the store, Crest or is this just how shitty toothpaste now comes?

  • Brkdncr@lemmy.world
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    17 hours ago

    I recently bought a perishable that I opened the following day. It had mold on it, while the “best by” date was 2 months away.

    The contact info they listed on the package didn’t work.

    I contacted the store I bought it from, just to let them know they might have a bad batch

    A week later I get contacted back. They said bring it in and the receipt for a refund.

    No one at these companies really gives a shit.

    • ChicoSuave@lemmy.world
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      6 hours ago

      I do this kind of work and we really do care. Don’t let one company convince you all hate you. Some really do try and want your business and good will. It means they get more business and you are happy, win-win.

      • Brkdncr@lemmy.world
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        6 hours ago

        Two companies, the manufacturer and the store. And it’s happened a lot in the past.

        Glad you’re trying to steer one of them into the right direction.