CTR has so much higher skill ceiling it changes the game completely when comparing to other kart games.

In Mario Kart difference between good player and great player is pretty minor and they can both enjoy playing against eachother.

In CTR good player can think they are playing perfectly, but still they are going to get lapped by great players.

I personaly loved CTR, but playing with friends that havent played it meant nobody is going to have goodtime.

Except it does work. Its easy to forget that most users dont really know or care that much about their browser or care what their laptop is doing.

They just click things until something with search bar comes up.

The tech savy people are not their biggest customer group so they can risk annoying some people as long as they know they are getting more people in to their enviroment than they are loosing their users.