I recently installed Windows 10 after a few years of Linuxing and holy shit, the updater is just bad. I had more fun running Gentoo updates back in early 2000’s. How is Windows updater so slow? How is it so bad at informing the user what’s going on? How is it that every open source package manager I’ve used handles update infinitely better? Microsoft has a lot engineers, what are they doing with their time? Why is it so bad? Like, just, why?
I’d say it didn’t fail. It was never really a consumer phone. It was an attempt to get hardware in the hands of developers, and it achieved that.
Other posts here discuss why it didn’t receive wider adoption.
I daily drove my PinePhone until I could no longer receive MMS messages, since my service provider has a different APN for the internet and MMS. That, and the modem became more unreliable over time. I like my PinePhone, but an average user would never adopt it as it is.