This is a core problem with federated software.
It’s EXTREMELY high cost compared to centralized models. The cost per user is through the roof, and larger instances (Which are still absolutely miniscule on the web) can barely stay afloat with their costs.









Mixed feelings.
On one hand they are responsive and present, that’s already rare.
On the other they don’t know how their own software works, that’s concerning. But can be excused if it’s say a framework.