I got accused of mansplaining because I was helping someone on a tech support call (they were taking the call to support a user, and I was assisting them) and I started with the basic information they’d need to understand the problem and how to fix it. After the call she turned around to the guy next to her and complained about it and he was just like, “oh, no, he’s like that with everyone”.
My philosophy was based on the fact that our managers hired people for people skills over technical background because they assumed the tech stuff could be trained and that if someone was asking me for help there was a gap in their knowledge somewhere and I had no way to know where it was other than to begin at the beginning and work through it. Most people appreciated it. But some were full of themselves and got pissed about it, those types typically didn’t last very long on that job.
I got accused of mansplaining because I was helping someone on a tech support call (they were taking the call to support a user, and I was assisting them) and I started with the basic information they’d need to understand the problem and how to fix it. After the call she turned around to the guy next to her and complained about it and he was just like, “oh, no, he’s like that with everyone”.
My philosophy was based on the fact that our managers hired people for people skills over technical background because they assumed the tech stuff could be trained and that if someone was asking me for help there was a gap in their knowledge somewhere and I had no way to know where it was other than to begin at the beginning and work through it. Most people appreciated it. But some were full of themselves and got pissed about it, those types typically didn’t last very long on that job.