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An edit of xkcd 2501, “Average Familiarity”:
[Ponytail and Cueball are talking. Ponytail has her hand raised, palm up, towards Cueball.]
Ponytail: Open-source alternatives are second nature to us foss nerds, so it’s easy to forget that the average person probably only knows Linux and one or two degoogled Android ROMs.
Cueball: And Firefox, of course.
Ponytail: Of course.
[Caption below the panel]
Even when they’re trying to compensate for it, experts in anything wildly overestimate the average person’s familiarity with their field.
partly inspired by the replies to this post but i see this kind of thing all the time (shoutout to the person who once genuinely asked “who still uses google these days?”)
made with this neat tool
Just on Firefox, dedepends on how old we are talking. Gen z? Probably not as they’ve mostly know Chrome as having been the best web browser. Old Millenials and young gen x know it as the next IE alternative after Netscape died. Old Gen X maybe depending on how old. Gen alpha and boomers, no way.
If knowledge of both is required, then even less so. Anytime I bring up Linux I get the feeling that it is like bringing up religion with a stranger.
Chrome hasn’t been “the best browser” in at least a decade. Even at its peak, it was notorious for sucking up system resources like a sponge.
And that was in the interim period when people were flirting with Opera and Safari on non-Mac machines as an alternative to old-school IE. I remember having to lobby my office just to get Chrome whitelisted (and then doing it again for Firefox a few years later) because using anything but IE was considered “insecure”.
Now it’s mostly won default status because of the Android OS rendering it the default (much like how Edge is the default on Windows and Safari on Mac). Plenty of Millennials/GenZ had to make their way to Firefox the hard(ish) way by knowing it exists and realizing how many gigs of memory Chrome was eating up.
In my experience the number one “I made the jump to <New Browser>” conversion stories has been the end-user experience. Edge cleaned up its act and runs relatively smooth now. Chrome is still a bloat-a-saurous. Firefox has to fight with an increasingly locked-down computer experience. If you’re using a school device or a work laptop and it doesn’t come pre-installed, you likely won’t have rights to download it.
If I had to bet, GenAs are the ones most likely to do a Firefox install simply because they’re the ones most likely to still be out there buying their own PCs for recreational use.
I was with you until the end. Most Gen A are mostly technically illiterate thanks to smartphones and tablets that “just work.” They’ve never really needed to tinker with their devices and it shows in their technical capabilities. I would bet the average Gen A couldn’t tell you the difference between downloading a file vs installing a program.
I’ve noticed this even in gen z. Everything is just an app and having a laptop is less common so all they seem to know is phone/tablets which just have apps that work lol. Their troubleshooting skills go as far as “turn it off and back on”. If that doesn’t work…do it again. Otherwise… it’s broken and they need a repair shop or a new phone 😅
Obviously a generalisation but something I’ve noticed as a millennial. Older gen x/boomers and Gen Z’s seem to struggle more with basic computer skills (or what millennials just grew up with so it seems fairly basic!) I’m not particularly techy but I’m always asked by those people (zs and boomers, some older xs) how to do shit on the office computers.
Then you have some young people going back to flip phones… they’re likely the ones getting laptops, possibly even refurb.
i think that’s true of most people in any generation, honestly. gen alpha isn’t uniquely tech illiterate in my experience, look at all the stuff kids are doing to bypass age verification!
there’s also that all of gen alpha are kids or teens, of course most of them are gonna be less knowledgeable about stuff than adults lol