The only issue with Tesla is that the quality of their cars is mediocre at best, while you’re paying premium, and that Tesla is the most childish and obstinate company to work with.
We have something called Råd & Rön’s Blacklist, which is respected Swedish consumer magazine’s list of products to avoid. Tesla is one of the brands that’s listed there. Partly because of the poor quality of the cars and partly because they don’t follow the rulings from the National Board for Consumer Complaints here in Sweden.
And they don’t give a **** about insurance companies either. If something happens to your Tesla, you’re on your own buying a new one yourself. You can forget about getting any sort of help from Tesla.
The cars since 2020 have been decent quality. What you are paying for is an EV with good range and good power. Tesla definitely pushed the U.S. ev adoption ahead by a number of years.
I’m curious about how that board works - is it a judicial system that other car manufacturers follow? What kind of rulings have they made against Tesla? I found that Tesla follows their own warranty quite well, and after that I don’t think any a car manufacturers will fix stuff for free.
And what support do you expect to get regarding insurance? You can buy a bew car like anyone, can’t you?
German source, since murica doesn’t have mandatory safety inspections. Literally no other car brand has a higher failure rate than Tesla, and the car with the highest failure rate was the Model Y, which released in 2022
Interesting. Seems that most the failures are the breaks because the pads get rusty with non-use because of the regenerative breaking. The Tesla manuals say to use the breaks fully every once in a while, but of course people don’t read the manual. And it just make then grunchy - they work fine. The suspension issues are real and I think the problem is that they start to go but it’s not obvious. Tesla will change them in warranty no problem but you have to notice the extra play and sounds, which is quite subtle. I wish we had annual safety inspections in Canada, they only do that for older cars.
The cars since 2020 have been decent quality. What you are paying for is an EV with good range and good power. Tesla definitely pushed the U.S. ev adoption ahead by a number of years.
I guess everything is relative. Tesla is still a crappy car in terms of quality here, with tons of unresolved issues with faulty cars that Tesla refused to help their customers with.
I’m curious about how that board works - is it a judicial system that other car manufacturers follow?
Råd & Rönis is an independent, non-profit consumer magazine owned by the Swedish Consumer Agency. Their funding comes from subscriptions and government grants (no advertising and no corporate money). They test products, expose bad companies and protect consumers. Their “Black List” (Svarta Listan) is highly influential, and being on it can destroy sales completely.
Customers can file a complaint at The National Board for Consumer Disputes (ARN), a government-run arbitration(?) service. Their decisions are not legally binding, but companies that ignore them get publicly shamed (and often blacklisted by Råd & Rön). Tesla has ignored basically every single case. Any remotely serious company here in Sweden comply with ARN. We take ARN very seriously here.
What kind of rulings have they made against Tesla?
Our law is equal for everyone. We don’t care if you’re some local dude selling hotdogs or Elon Musk selling Teslas.
I found that Tesla follows their own warranty quite well […]
That’s the issue. Their warranty basically means that they ignore you and will fuck you over, even if the issue is their own fault. People have ended up with repair costs close to what a new car costs, and even if it’s Teslas fault, they refuse to do shit.
[…] and after that I don’t think any a car manufacturers will fix stuff for free.
Of course they have to, if the issue is their own fault.
Sounds like a good system. But I guess it only works if people pay attention to the blacklist so it’s a good threat since it’s not enforceable. I haven’t heard of Tesla not honoring drivetrain issues under warranty here in Canada. They wouldn’t do a second windshield replacement on my wife’s T3 because what they said was evidence of a rock chip, but that was kinda fair.
The only issue with Tesla is that the quality of their cars is mediocre at best, while you’re paying premium, and that Tesla is the most childish and obstinate company to work with.
We have something called Råd & Rön’s Blacklist, which is respected Swedish consumer magazine’s list of products to avoid. Tesla is one of the brands that’s listed there. Partly because of the poor quality of the cars and partly because they don’t follow the rulings from the National Board for Consumer Complaints here in Sweden.
And they don’t give a **** about insurance companies either. If something happens to your Tesla, you’re on your own buying a new one yourself. You can forget about getting any sort of help from Tesla.
I stopped reading what you wrote after your first sentence. There are so many other issues than that with Tesla, what dimension are you from?
The cars since 2020 have been decent quality. What you are paying for is an EV with good range and good power. Tesla definitely pushed the U.S. ev adoption ahead by a number of years.
I’m curious about how that board works - is it a judicial system that other car manufacturers follow? What kind of rulings have they made against Tesla? I found that Tesla follows their own warranty quite well, and after that I don’t think any a car manufacturers will fix stuff for free.
And what support do you expect to get regarding insurance? You can buy a bew car like anyone, can’t you?
https://www.adac.de/news/tuev-report-2026/
German source, since murica doesn’t have mandatory safety inspections. Literally no other car brand has a higher failure rate than Tesla, and the car with the highest failure rate was the Model Y, which released in 2022
Interesting. Seems that most the failures are the breaks because the pads get rusty with non-use because of the regenerative breaking. The Tesla manuals say to use the breaks fully every once in a while, but of course people don’t read the manual. And it just make then grunchy - they work fine. The suspension issues are real and I think the problem is that they start to go but it’s not obvious. Tesla will change them in warranty no problem but you have to notice the extra play and sounds, which is quite subtle. I wish we had annual safety inspections in Canada, they only do that for older cars.
I guess everything is relative. Tesla is still a crappy car in terms of quality here, with tons of unresolved issues with faulty cars that Tesla refused to help their customers with.
Råd & Rönis is an independent, non-profit consumer magazine owned by the Swedish Consumer Agency. Their funding comes from subscriptions and government grants (no advertising and no corporate money). They test products, expose bad companies and protect consumers. Their “Black List” (Svarta Listan) is highly influential, and being on it can destroy sales completely.
Customers can file a complaint at The National Board for Consumer Disputes (ARN), a government-run arbitration(?) service. Their decisions are not legally binding, but companies that ignore them get publicly shamed (and often blacklisted by Råd & Rön). Tesla has ignored basically every single case. Any remotely serious company here in Sweden comply with ARN. We take ARN very seriously here.
Our law is equal for everyone. We don’t care if you’re some local dude selling hotdogs or Elon Musk selling Teslas.
That’s the issue. Their warranty basically means that they ignore you and will fuck you over, even if the issue is their own fault. People have ended up with repair costs close to what a new car costs, and even if it’s Teslas fault, they refuse to do shit.
Of course they have to, if the issue is their own fault.
Sounds like a good system. But I guess it only works if people pay attention to the blacklist so it’s a good threat since it’s not enforceable. I haven’t heard of Tesla not honoring drivetrain issues under warranty here in Canada. They wouldn’t do a second windshield replacement on my wife’s T3 because what they said was evidence of a rock chip, but that was kinda fair.
I’m glad you have a better experience with them! :)
Here’s some reading (in Swedish) if you would like to read about it:
I didn’t have to look hard to find these. :/