Missed the email for my reservation by a couple days (I’m in the by September group) but luckily after opening a help ticket they gave me a new window to purchase it. Just wanted to put it out there in case someone also misses there and a as a general good guy Steam. Excited to finally get my hands on one.

  • balgruuf@nord.pub
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    3 days ago

    They don’t have to, but making customers happy for no cost is beneficial to the company

    • Krafting@lemmy.world
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      3 days ago

      Yeah totally, however most companies today just prefer to spit on the customer instead of providing a great service…