Yep! In my own history, sometimes they just believe you without further explicit proof, but yeah, they do often ask for some kind of proof and usually that is just basically screenshots like this. Might take em a while to process it in the ‘escalated support’ tier, or what not, but yeah it generally does work.
They’ll need some sort of proof that you tried to cancel the “appropriate” way. The screenshot in OP’s post should suffice. Always have for me.
Yep! In my own history, sometimes they just believe you without further explicit proof, but yeah, they do often ask for some kind of proof and usually that is just basically screenshots like this. Might take em a while to process it in the ‘escalated support’ tier, or what not, but yeah it generally does work.