Hi all,

I haven’t used Discord in a while, but it became so that now I have to use it for communication with certain people getting support for some services that I use. What I’m doing currently is:

  • using a separate randomised e-mail address only for the Discord account
  • using a randomly generated username
  • no profile picture
  • tweaking the settings as best I can for privacy

Other than these points, I’m also being wary of talking about anything personal on Discord. Would you add anything so I can be even safer when using Discord?

  • LazerDickMcCheese@sh.itjust.works
    1·
    4 months ago

    I know interested people don’t like to talk about it…but we, the people, should really be moving away from Discord. A bucket of water doesn’t fix a burning house, ya know?

    • flux@lemmy.ml
      1·
      4 months ago

      Moving away from Discord can mean you need to stop interacting with the community using it. My personal examples are: Tilt5, Makera, Turbo Sliders. In the these cases Discord is also the way to access support for something you’ve paid for.

      Getting thise communities to move into something open (e.g. Matrix) can be a tall order.

      • LazerDickMcCheese@sh.itjust.works
        1·
        4 months ago

        I get your point, but that’s exactly what I do. When someone say “just use discord”, I drop their product/service/etc. and move on. I’m not saying everyone else should do that, but my life is too short for “support” via Discord

    • refalo@programming.dev
      1·
      4 months ago

      That could potentially open them up to legal problems. Whether it’s technically legal or not, nobody wants the possibility of their livelihood being taken away by court costs just because some idiot who is wrong wants to fight them and lose anyway, because they can afford it and you can’t (and often times they know it).

      I once paid for access to a stock options trading group, but they only used discord. Their website had no other contact info at all. My discord account got randomly banned (it happened right after I joined an innocent server, but maybe because a bunch of people were joining at once, that triggered it? idk), so I could no longer use the service I was paying for. The service auto-renewed on my credit card and I had no way to contact the people to cancel my account (couldn’t even make a new discord account). I had to dispute the charge with my CC company and it took months of back and forth with them because they simply could not understand that I could no longer access the only method of support that they offered.

    • helenslunch@feddit.nl
      1·
      4 months ago

      Honestly the list of ones that DONT use Discord would be shorter. It’s extremely unfortunate. I championed Discord for many years as well.