Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
Yes, and companies can be trusted to not abuse their unquestioned power over their users.
They certainly don’t have a track record of fucking over users!
Why are you defending a multi billion dollar company like they’re paying you?
Them not adhering to their own policies is a different issue as their policies not being sensible. Attacking one using the other as reasoning is being unreasonable.