• fartographer@lemmy.world
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    13 hours ago

    The full quote in the context of the article makes it even worse:

    “As long as Valve is independent and not a publicly traded company, they probably have a certain ambition, but not an extraordinary ambition,” Rosier says. “So I think they can still decide to make some decisions that are player-first, and that helps, right? To get the goodwill from the players.”

    So, customers like using a product that focuses on the customers to create profits, rather than extracting profits by abusing the customer? How unambitious… /s

    • Enkrod@feddit.org
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      5 hours ago

      and that helps, right? To get the goodwill from the players

      It helps?! It HELPS?!! That’s the fuckin customer base right there, that’s engagement, customer retention, customer satisfaction and THE top reason for sales.

      “It helps” pffftt… it does not help, it’s the ENTIRE PRODUCT