Because sometimes you can resolve confusion with several minutes of back and forth texting and asking for clarification, or 30 seconds on a phone call.
I do prefer texting for most basic communication. But when somebody obviously doesn’t understand what I’m trying to say, and they’re asking me to explain, I’d rather just rip the Band-Aid off and get the conversation over with rather than trying to suss out how many different ways they’re confused about the situation and figure out how much I have to break it down for them to understand me.
Because sometimes you can resolve confusion with several minutes of back and forth texting and asking for clarification, or 30 seconds on a phone call.
I do prefer texting for most basic communication. But when somebody obviously doesn’t understand what I’m trying to say, and they’re asking me to explain, I’d rather just rip the Band-Aid off and get the conversation over with rather than trying to suss out how many different ways they’re confused about the situation and figure out how much I have to break it down for them to understand me.