• molten@lemmy.world
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    20 hours ago

    I hear you, but in a lot of these cases the people with complaints are not competent. Anyone who has worked helpdesk or adjacent has seen boatloads of 'em. Imagine I’m an oldie or fool or even grew up without electrical power and I barely know how a computer works. I don’t really want to work with them and I think turning the monitor on and off is a reboot. Windows is horrible with all this bloat and AI and so much confusing shit but usability-wise it makes some sense I guess. I could do with a change but I can’t do anything confusing or outside of my limited range. I’m probably not installing a good distro. I am not partitioning a drive. I am not creating a bootable USB. What do I do?

    The only option here is to have them go out on a limb and buy a machine online pre-installed with Linux or have someone else set it up, right?

    • grue@lemmy.world
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      18 hours ago

      What do I do?

      Not literally, of course. But if you don’t have the baseline level of skill to exist in a technological society without being absolutely reamed by predatory corporations and other scammers and also refuse help to learn how to defend yourself, at some point that’s a “you” problem and you deserve to fucking lose.

      • molten@lemmy.world
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        15 hours ago

        While I agree with the “fuck 'em” attitude to a certain extent I’m not sure that should apply to the entire gradient of differently abled. A lot of people who are mentally infirm have to continue to work in this hellscape and may have real roadblocks preventing learning about 'puters and the interweb and there’s not a whole lot of resources anyway for people who don’t live in the city. But yeah I don’t expect a magic answer. Your GIF might actually be the best way haha.

      • Turret3857@infosec.pub
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        17 hours ago

        No but genuinely I resonate with this answer so much. Imagine if you needed to pass a computer literacy test to own any sort of “smart” device/computer and needed a license to operate it. It would eliminate so many scam call centers and would make so many IT teams work load decrease 10x. Imagine the complete LACK of mis/disinformation on the internet. Sometimes i wish that were the world we were in.