I have unsubscribed from their marketing emails at least 8 separate times and THEY. DO. NOT. FUCKING. STOP. THREE TIMES A DAY.
I can’t just black hole them because my account alerts come through the SAME noreply address and I’d lose them.
Spectrum shut the FUCK up I don’t care about your tv phone and mobile bundles. You exist as a dumb overpriced monopolized pipe that I am forced to subscribe to, carrying gaming and illegal movie torrent traffic and literally NOTHING ELSE. FUCKING DAMN IT.
Report them. Your state has an office for this, you can also report them to the FCC which actually has been doing stuff for the past few years.
The FCC has stopped doing stuff about this.
Well now I don’t know who to believe
Right now the FCC is under regulatory capture and wants to deregulate as much as possible. It’s very excited to approve big mergers and attack journalism. Despite robocalls being a huge issue, they continue to do fuck to really combat them. I don’t know that the FCC did anything with CAN-SPAM in 2025 and given the pervasive capitulation to broadband providers (aside from the squashed and panned attempt at net neutrality) , especially under this administration and its previous iteration, it is not reasonable to assume the FCC gives a shit about cable companies spamming you.
In August the FCC ordered phone providers to stop routing calls from 185 robocallers. In March they “streamlined” switching to fiber networks.
Yeah carr sucks monkey nuts but they have done things for consumers.
Neither of those things are CAN-SPAM enforcement. I’m not trying to move the goalposts on you; that’s what this thread is about.
As for what you linked, the number of robocalls has not gone down and there’s still no real penalty for being one unless you’re terribly egregious (combine both our sources). Neither fiber nor cable have the same protections as phone lines so it doesn’t really matter. All the FCC has done is deregulated the transition, which is a reduction in consumer protection. Remember how we’ve already been charged for the fiber upgrade? Carr just made it easier for us to pay for it yet again.
Well thanks FCC, but we have already tried ordering them to stop and it doesn’t work.
There’s sites I hadn’t used in literal years that all of a sudden send me marketing emails and there was never originally a"Subscribe" or" opt in" box. They just keep your email on file then one day decide to spam their customers. And that’s what it is. Spam. I just report and block.
this happened to me. my work email got skimmed and sold and the advertising company was sending me 20-30 emails a day.
I tried to unsubscribe but it just made more show up. so I did some research.
found the private investment firm that was financially supporting this advertiser. found the highest executives personal email. forwarded every single one to his email with a simple message,
It will stop when you make it stop.
only took two weeks. I stopped getting them.
just saying, if you go high enough up the food chain and make it their problem, you won’t have any more problems.
It is a really good solution though. I saved it for later
“You have been removed from THIS subscriber list, not the one we’ll create tomorrow.”
Subscriber list updates with date. Lol
When I was in an area that only had Spectrum and was forced to use them I was appalled at how awful the service actually was.
No exaggeration the internet went out for around 6 to 8 hours on a random day of the month EVERY single month often times twice a month. Every. Single. Month. That I had them. And I had them for right at 3 years! My internet now only goes out if the power goes out and then comes right back on.
It was also ridiculous quality I pay $40/month for the same speeds I was getting with their $100/month plan. Granted, I use fiber now but still how in the hell was that even ok I actually don’t understand how they stay in business like that. Like I pay less than half for the same speeds with ZERO downtime.
Anyway after I switched they bombarded me with calls and physical mail. I mean dude they would call at like 8 am trying to sell me internet or phone or whatever. 8 am is insane for a cold call and it seemed like it would always be on the one day I had off that week.
I finally called them and told them that according to the law (TCPA) if they continue to call I will file a complaint and they will be fined $500 per call. And just like that all the calls stopped. I had to actually make an entirely new email to get the emails to stop though I can’t tell you how many times I’ve seen the exact screen you posted.
Also when I returned the router the “computers were down” and they had to hand write me a receipt for it and then months later seriously like 3 or 4 months after that they tried to say I didn’t return it. Luckily I kept that piece of paper but imagine if I hadn’t. I wonder how many people they hustle out of money that way.
Anyway, that’s my rant. Good luck to you and sorry you have to deal with Spectrum!
I am saving my modem return receipt for this reason. I can see it coming: “you didn’t return it, $500000 charge!”
I live in an area that just got Google Fiber, and I switched from Spectrum as quickly as I could. Without fail, the most physical junk mail I get is from them, begging to have me back, advertising speeds lower than I get with Google at higher prices.
Find something in the marketing trash that doesn’t exist in the desired trash and set the spam filter on it. The tech has existed for decades, use it.
Often the word unsubscribe itself is a good word to filter on.
Either everyone knows everything all the time about tech or you should reconsider your approach to sharing solutions.
Really? I say it’s mature and widely adopted and that’s your take?
That does work, but I think your solving the wrong problem
The dog will always shit on lawns, but a fence will stop it from being your lawn.
With large email providers’ spam lists being largely left up to ML these days, it might help solve the right problem. At least, until they bribe the providers to add them to an exemption list.
Spectrum is out of control on the physical spam front, too. I swear I have something from them at least every week if not more. Letters, plastic postcards, fake gift cards, they really are relentless. And I have gigabit fiber, there’s no world where I’m switching from that to Spectrum, but they keep throwing money away marketing to my trash can.
Come on! Wouldn’t you like 400 Mbps? You only have 1 Gbps, 400 is a way bigger number! Upload speed? Don’t ask about silly things like that, no one uploads files!
Oh, you wanted to use the web on a busy day? No you didn’t, we’re way oversold!
Mark the spam as spam.
The guys at Spectrum think I’m just a dumb hick. They said that to me at a dinner.
Have you tried calling them? It fucking sucks to do, but I find it’s an effective way to get off mailing lists. It shouldn’t be this way, but until some governing body gets the authority and motivation to fix these shit companies, it’s about all we got.
i think I’d rather stab my penis with a soldering iron than make a single phone call
What about a certified letter? With a law firm’s letterhead.
That’s a very specific kink. Stabbing your penis with a letter is wild enough, but needing the letter to be official is next level.
…is that your kink?
The worst part is, Spectrum call agents will just try to sell you on more stuff. When I signed up (no choice for internet where I was), they offered an introductory rate on their website for internet only, but forced you to call them to sign up. Of course, in calling, they insisted I get a package with internet + cable + streaming, and it took a while to negotiate just internet. I mentioned the offer, and made sure they promised I’d get the promotional rate.
Lo and behold, my first month bill happens and no promo rate to be seen. It took another phone call to fix that.
I just recently canceled - they demand your new address (for mail forwarding??), they want to know your internet/cable/phone there, etc. so they can try and convince you to transfer. And, if I know someone else moving in I can transfer to them so they get a promotional rate (I guarantee their new-customer first year rate would be cheaper).
The only part where they didn’t try upsell me was in returning their modem, which was pretty seamless (unless they try charge me for not returning it, I feel like they’d do that).
Oh, and of course I still get “hand-picked” “exclusive” offers “just for me” every day in my email.
Hmmm… I don’t recall posting this.
You have a different username than the poster.
“Exclusive offer for you, [sucker]”
I swear, I actually went through the process and unsubscribed via their form, was soo annoyed that it didn’t do anything.
By the way, those emails are pushing their phone plans, which absolutely suck. My parents switched to save some money (sadly before I knew it), and my mother has had the most dropped calls I have experienced since they were on Sprint. Would not recommend.
I hate this company with a passion.
You probably can’t “Unsubscribe” because you are a Spectrum customer so they will market to you no matter what. The marketing mailing probably includes all customers.
Yeah that is a common loophole in the TOS of most businesses, if you are their customer they have a legal reason to continue direct marketing to you. It sucks.
