"Ok, open app commandX,
now click on the button labeled Y… It’s just there, just below your mouse cur… oh now you’ve moved your mouse… no, not there, it’s more to the left, up a bit… down a bit, it’s labeled Y. Third one from the top.
Yes, that’s the one, now click it.
ok, in this pop up you type "super secret code thing’,
no, capitalization doesn’t matter.
Yes. I’ll spell it “s u p e r {space} s e c r e t {space} c o” what do you mean, you don’t have a T on your keyboard? "
Or.
“Open up the terminal and type this code:
commandX --CodeY
This will do XYZ. After it’s done, can you tell me the error it says on the screen?”
Exactly. You can tell someone to type a command, and ask for the output. Otherwise you’re spending 90% of your time asking someone to explain what they see, and searching for buttons that just move around from week to week.
What’s easier to support?
"Ok, open app commandX,
now click on the button labeled Y… It’s just there, just below your mouse cur… oh now you’ve moved your mouse… no, not there, it’s more to the left, up a bit… down a bit, it’s labeled Y. Third one from the top.
Yes, that’s the one, now click it.
ok, in this pop up you type "super secret code thing’,
no, capitalization doesn’t matter.
Yes. I’ll spell it “s u p e r {space} s e c r e t {space} c o” what do you mean, you don’t have a T on your keyboard? "
Or. “Open up the terminal and type this code: commandX --CodeY This will do XYZ. After it’s done, can you tell me the error it says on the screen?”
But yes, I agree, the GUI looks nicer.
Exactly. You can tell someone to type a command, and ask for the output. Otherwise you’re spending 90% of your time asking someone to explain what they see, and searching for buttons that just move around from week to week.