Hi, wasn’t sure where to ask , my last non laptop was a pentium 75. Friend bring this monster over. Apperantly there is a Samsung drive somewhere that would need to be changed. Mostly because no one can figure out where the issue is an just hoping its the drive. Feeling stupid trying to figure out where it is 😃. Issue is bootloops randomly. Drive have been formatted before with a little change to the better for a while. I was gonna say software issue but thats not it ive been told. All temps normal. All i can see is the kingston and i dont want to remove anything i dont have to. Checked connections, taking another look at the rams also . Any ideas? Both for where the drive is hiding and guesses where the issue origins from thanks

  • Evil_Shrubbery@thelemmy.clubEnglish
    5·
    1 hour ago

    Always good to put mobo model into search to find the details, but I guess the Samsung is here:

    For the bootloops … maybe try with only one (or the other) RAM stick. Then without external mobo.

    Maybe reset CMOS.

    Wait, what do you mean by bootloops exactly?
    Can you boot OS from a USB drive & test the system (maybe RAM with MemTest86)?

    BTW, the mobo might be “ASUS Prime Z790-P” or close to it.
    Tech specs, manuals, firmware/software:
    asus.com/prime-z790-p/

    If so, it has three m.2 slots:
    But from the pic you posted I think you can just see that there isn’t anything in the slot below the graphics card:

  • mushroommunk@lemmy.todayEnglish
    2·
    2 hours ago

    It’s an M.2 or NVME drive (basically same thing). It looks like it’s under that white rectangle in the bottom left of your image (it’s a little fuzzy so hard to say for sure). They have a heatsink on top of them held down with a screw. You just undo that screw and it can pop right out. The heatsink can peel off and be attached to the new M.2/Nvme.

    With that said, my experience with bootloops is usually more of an issue with the BIOS. I would try updating that or reflashing it if it was recently updated.

  • bourgeoisie_burgers [none/use any]@hexbear.netOPEnglish
    1·
    1 hour ago

    Thanks I will see what I can find. Unfortunataly no cables but bios was updated “a few years back” says the issue comes and goes over a monthts time or more. But yea there are two drives. I was guessing under the plate as well, will start there. I assumed bios also but what you gonna do. She can update bios herself later. Might as well change it here where i have tools and time.

    • Evil_Shrubbery@thelemmy.clubEnglish
      2·
      46 minutes ago

      So not bootlooping per se.

      In that case it could be power issues (PSU) or other mobo issues.

      If it’s RAM (only occasionally destabilising the system) MemTest86 could actually find something.

      Might as well stress test it while you have it (100% burn on CPU, RAM, & CPU).

  • CaptainBasculin@lemmy.dbzer0.comEnglish
    1·
    2 hours ago

    You don’t seem to have anything plugged onto SATA, which means the Kingston is your only drive (feel free to correct me wrong, but from that angle it doesn’t show another connection).

    If the case has a seperate storage rack, check there to see if there’s another storage unit, like a samsung ssd. If not, it likely uses the Kingston M2 SSD as its only storage.

    Maybe boot a live OS like GParted from USB and do smart tests to see if the SSD is faulty.