Yeah, but it’s not like opera attendance right now is spread very equally. At that point you have to ask is it more unjust that a janitor can’t afford to see the show he’s put work into, or someone can’t see the show because they weren’t able to get an in.

Who decides, who gets to help…

The workers do, hiring and firing decisions are either voted on by the troupe or by elected representatives of the troupe. Same with all the excess tickets, which would probably be split by how much labor you put into the production. So maybe you can’t get a job in the opera, but maybe you can babysit for the director while they’re working late and they’ll give you a ticket. In this sense the audience becomes more of a community because all of them have some sort of connection to the performance, and all of them get to see the fruits of there labor. As opposed to now where you’re alienated from the production and your only connection to the show is through purchasing a ticket. That community connected by labor will get more satisfaction from the opera then an audience of ticket buyers.