Missed the email for my reservation by a couple days (I’m in the by September group) but luckily after opening a help ticket they gave me a new window to purchase it. Just wanted to put it out there in case someone also misses there and a as a general good guy Steam. Excited to finally get my hands on one.
Valve not having to do anything, yet they still do the right thing, love these guys
They don’t have to, but making customers happy for no cost is beneficial to the company
Yeah totally, however most companies today just prefer to spit on the customer instead of providing a great service…
Yeah, I was fully expecting to go to the back of the line. Got a quick response of ‘your purchase window has been reopened for 72 hours.’ They absolutely deserve the goodwill directed their way.