• AlligatorBlizzard@sh.itjust.works
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      3 days ago

      IDK but I’ve seen pics of 911 operator setups with some absurd number of screens and I bet there’s a lot of stuff that would be useful for them to have open.

      • Sylvartas@lemmy.dbzer0.com
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        3 days ago

        Makes sense yeah. I guess at this point it’s a monitoring station more than a computer, i.e the operator is not gonna have many interactions with it other than looking at the screens

        • ActualGrapesTasteGreen@piefed.zip
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          3 days ago

          My parents were 911 dispatchers for decades. It’s how they met. They had 7 monitors last time I visited them at work 20 years ago. Their applications seemed to be built on the idea they had multiple monitors worth of space that they’d be stretched across.

          If I remember accurately, there were 2 computers (and thus 2 mice and 2 keyboards). The first computer had 5 monitors and was the Google Maps equivalent for where all the active ambulances in the city were. The main application stretched across multiple monitors and had sub-windows with different operations in them. I think it also managed the radio between dispatcher and ambulance. The second computer was dedicated to the phone, the caller, any history attached to the phone number, and all the data 911 gets about your location. It took up the remaining few monitors. By now it’s probably 1 computer and even more monitors.

          • halcyoncmdr@piefed.social
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            3 days ago

            Separate computers may be due to necessity. For example, one of the systems they need may have a provided computer to handle it that is managed and supported by that vendor on a separated network for security.

      • philpo@feddit.org
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        2 days ago

        Yeah, but not that many.

        Usual setup nowadays: One monitor for the main CAD (computer aided dispatch) forms, one for map overview, eventually a third one for a unit overview(theye are often done on the map monitor these days), one for external data (browser window, video feeds,etc.), one below as a touchscreen for communication control (VoIP/Radio).

        Most EMS Dispatch clients I have switched to a three+one touch setup ages by now and rather use a central dashboard for some less important views and feeds.

    • Kraiden@piefed.social
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      3 days ago

      I have a friend who works for Transpower (company in charge of NZ electric grid) and occasionally goes into their control rooms. Apparently they have set ups like this. It gets worse, because there are several computers hooked up to the different monitors, so not only do they have a wall of monitors, they have a bunch of different keyboards and mice (mouses?) that they have to hunt through if they want to actually interact with something

      • kryptonianCodeMonkey@lemmy.world
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        3 days ago

        They need to invest in some KVM switches. Just leave the monitors connected directly to the towers but route the input devices through the switch. There’s no good reason for a single person to face more than one keyboard and mouse at the same desk.

        • gazter@aussie.zone
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          2 days ago

          There’s plenty of good reasons. Redundancy, simplicity, speed, physical context switching…

          • kryptonianCodeMonkey@lemmy.world
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            2 days ago

            Redundancy for a keyboard and mouse? Keep an extra set in the drawer or something. No need to have them all out and connected. Simplicity? How is it simpler to have multiple input devices littered about than one set? You can’t really physically use multiple at once. Speed? Speed of what? Of input? The latency on a KVM is negligible, particularly for an IO device? Speed of swapping? With multiple keyboards and mice, you have up manually move around devices and/or your body. With a KVM, you press a button. How is that slower?

            Physical context switching is the only thing I’ll grant you, but I don’t see how that’s such a benefit compared to the hassle, clutter, and hectic work flow when you can just use a KVM.

            • gazter@aussie.zone
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              23 hours ago

              We’re probably thinking about very different work environments.

              Redundancy is more about not having a single point of failure. If you have a need for a redundant system, having a single point of failure in the KVM means you no longer have cc a redundant system.

              For me, I find it simpler having a dedicated keyboard and mouse per computer, mainly to avoid the mad wiggle of the mouse to find the cursor, and then wiggle again because you found the cursor but it’s not moving, has it crashed? Oh that’s right, I’m using a KVM, and I’m controlling the computer that’s over there. With dedicated keyboard and mouse, it’s always obvious which machine I’ll be controlling. And yeah, I meant slower to switch. You need to move your hand off the keyboard to press the button, then move your hands back, usually having a slightly awkward pause when it takes a moment to register the switch. With dedicated keyboards, you move your hands once, done.

              And I can think of plenty of scenarios where you want to do an action at the same time on two machines. Want to compare two copies of a document across the two machines? Left hand on page down for one machine, right on the other. Trying to test a bug that mucks up the timing of a jump in a game on one system but not the other? Spacebar at the same time. Going through the same install process simultaneously on 4 machines? It either takes four key presses on different keyboards to select an option, or four key presses and four KVM button presses.

              For a lot of stuff, KVM is the way to go, especially if you tend to just do a bunch of stuff on one machine, then do a bunch of stuff on another. For a lot of situations though, such as if you’re having to only do occasional stuff, or doing lots of small things on different machines, it’s not the way to go.

              I did not expect to be writing such a detailed essay on such a trivial thing today, so thanks for coming to my TED talk!

            • Lyrl@lemmy.dbzer0.com
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              1 day ago

              One of the operator pulpits at my work can be run by one pulpit operator, but commonly has multiple people in it - someone is almost always being trained, floor operators hang out on break or when maintenance has to take the machine for a while, lead operators and supervisors and quality personnel stop in to monitor. They have I think five computers, all with their own keyboard and mouse. The operator mainly interacts with just one, and the others are set up for reference spread all around the edges of this room that comfortably holds five people. It works pretty well because the auxiliary people can look stuff up on the reference computers without having to take away keyboard or mouse control from the operator, and with how physically distant some of the machines are from each other, a switched keyboard would have to get carried around the room which would be annoying.

              • kryptonianCodeMonkey@lemmy.world
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                1 day ago

                Sure but that is entirely different than having all of those monitors at the same single desk with multiple input devices only accessible by the one person at that desk.

        • Reminds me of VirtualBox on Wayland. It won’t correctly capture the mouse, so it just exits and re-enters the window in random positions. Say, on guest you see it in middle left, you move it a bit to the right, and it jumps out of bottom right corner.

          So, time to have a second mouse, and do USB passthrough.

          But also UEFI on my HP mini PC doesn’t work with every keyboard, so a second keyboard for UEFI.

    • Skunk@jlai.lu
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      2 days ago

      I work in ATC and we have several desks with around 12 to 18 screens. Not in that layout tho, but on a much larger banana form.

      They are used at different support positions so not ATC radars. Mostly for monitoring but also used with keyboard and mouse.

      The applications goes from technical surveillance of ops systems, to flow capacity (airspace capacity), meteo broadcast for all airports (ATIS) or ground-ground telecommunications of aeronautical data.

      • merc@sh.itjust.works
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        2 days ago

        I remember that post, and that only makes it stranger. What is the BBC doing that requires that many monitors?

    • rumba@lemmy.zip
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      3 days ago

      I’ve seen stock traders where everyone on the floor had half that many. A few of them had 9.

      When they’re looking up trades or news, they open a ridiculous number of windows while doing research.

      They have 4 screens just to watch the markets and handle in-house controls.

      What’s striking about this is the amount of whitespace on the screens. They are only using 1/2 - 1/4 of their screen space.

    • Phoenix3875@lemmy.world
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      3 days ago

      Not sure about this one, but I know quant traders sometimes like many screens with many dashboards for realtime trading.