When I take an uber, I don’t care whether the car has an automatic or manual transmission. But I care what MY CAR has! Especially since there isn’t a shop for my car and I have to do all my own maintenance. Like, init/systemd is a huge architectural change, it’s weird to you that people who depend on their computer to perform whatever function gives their life meaning and viability want to have a functional grasp of their system? That’s a big change to absorb for essentially no practical benefit to the problem domain.