prafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 10 hours agoTech Supportsh.itjust.worksimagemessage-square17fedilinkarrow-up1420
arrow-up1420imageTech Supportsh.itjust.worksprafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 10 hours agomessage-square17fedilink
minus-squareaudaxdreik@pawb.sociallinkfedilinkEnglisharrow-up25·9 hours agoAs someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
minus-squarebaines@piefed.sociallinkfedilinkEnglisharrow-up7·9 hours agounless it’s so dumb it’s not obvious i learned no question is too stupid and yes it must be plugged in to work
minus-squarethejml@sh.itjust.workslinkfedilinkarrow-up7·9 hours agoMy favorite question to ask callers when I worked phone support: “What happens when you push the power button” I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.
As someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
unless it’s so dumb it’s not obvious
i learned no question is too stupid
and yes it must be plugged in to work
My favorite question to ask callers when I worked phone support: “What happens when you push the power button”
I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.