• borth@sh.itjust.works
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        4 hours ago

        Lol, it’s just computer literacy. Most jobs require using the computer, saving a file required for the job is part of that job.

        • FishFace@piefed.social
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          3 hours ago

          Computer literacy is exactly what is taught in IT lessons, just like regular literacy is taught in school as well.

        • ExcessShiv@lemmy.dbzer0.com
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          10 hours ago

          Ok then, sure it’s extreme but document handling is not necessarily a key (or even important) part of their work. Yes they absolutely shouldn’t need to use 15min or get help to save a document, but if their skills in their actual job are spectacular and they produce the work of two in that area, of course they still should be compensated well. I don’t know your specific case, but this is almost the case I mentioned.

          • Greddan@feddit.org
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            10 hours ago

            If your work involves using a computer all day, but you can’t be arsed to learn how to use it, I’m going to assume the rest of your output is incompetent too. I see this way too often.

            • ExcessShiv@lemmy.dbzer0.com
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              9 hours ago

              In the case of my colleague he’s expert-level in the software tools we need for our actual job, but he struggles with basic office tools like MS word and excel.

              • gustofwind@lemmy.world
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                9 hours ago

                The more I read here the more all these people come off as being super insecure and jealous that their skills are just to help people with real skills do basic computer stuff

                • Zorque@lemmy.world
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                  9 hours ago

                  I’d say it has more to do with feeling under-appreciated for what they do to help workforce. To their colleagues they’re treated as little more than lowly keyboard jockeys until they’re needed for an IT problem, then they’re sent back to languish in the computer mines.

                  At the end of the day it’s more a managerial problem, as they arent treated as an equal contributor to the group. Despite how much they contribute to overall efficiency and productivity.

                  • village604@adultswim.fan
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                    4 hours ago

                    We’re almost always seen as a burden because we don’t directly generate revenue. That is, unless someone in the C-suite has an IT background.

            • Zorque@lemmy.world
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              7 hours ago

              In a capitalist landscape we are trained to only ever be good at one thing. If you do more than one thing, you are worth less because then clearly youre not as good at your primary profession. Even if those other skills benefit that primary profession.

              There are, of course, exceptions where managers understand that well-rounded employees provide a bulwark against mistakes and thus inefficiency. But for the most part, if youre not spending time on things that are not your primary responsibility, like learning tangential skills, youre losing them money.

          • gustofwind@lemmy.world
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            10 hours ago

            It’s pretty funny how the people who only have computer skills are hating on people who only have their own skills too

            Computer support is literally only useful to other humans doing useful stuff

            These people have 0 usefulness outside of helping the guy print a pdf and yet they consider themselves so high and mighty

            • AstralPath@lemmy.ca
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              8 hours ago

              These people have 0 usefulness outside of helping the guy print a pdf…

              Until you click on a phishing link.

              This is the curse of IT. Perpetually undervalued yet absolutely essential. If IT were ever to disappear, the businesses they support become walking corpses.

              It chaps my ass that everyone working in business has grown up with computers being essential to business yet its somehow still acceptable for them to be functionally illiterate in using them.

              Sometimes its so fucking bad that the equivalent would be someone being granted a drivers license and given a car but they have no idea how to put it in park, let alone use the brakes.

              IT are the Dunedain Rangers protecting The Shire. They’re not popular, they’re barely acknowledged, often scorned, but without their presence The Shire cannot be.

              • gustofwind@lemmy.world
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                8 hours ago

                My industry could abandon most technology and we’d be fine but things would just take longer to do 🤷‍♀️but everyone I know still appreciates and respects IT anyway

                Most people just use their computers to accomplish other things in life and then go about their business without developing actual computer skills. The reason yall in IT is cause you were obsessed w computers enough to truly learn how to use them.

                You could always learn how to code an awful system that requires IT support if helping people print and plug in cables isn’t rewarding enough

                • village604@adultswim.fan
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                  4 hours ago

                  You seem to think that desktop support is the only IT job that exists, which is incorrect.

                  I work in Infosec and my job isn’t helping users with computer illiteracy, but I can still get frustrated when people don’t know how to do basic tasks that their job requires.

            • NoForwadSlashS@piefed.social
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              9 hours ago

              This is like saying Software Developers have a useless skill set, except to make the important, value creating, end users more productive.

              • Onomatopoeia@lemmy.cafe
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                9 hours ago

                I’ve been in IT since it was called something else.

                90% of the work I do is to enable other people to do their job.

                Before IT, these people did their work on paper, which took more people, and more time, but they still did their work, and my job didn’t exist.