• BlueFootedPetey@sh.itjust.works
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    2 hours ago

    The website for my place of work is pretty terrible. I have customers tell me all the time “well it doesnt say that on your website!” Now, half the time they are referring to googles AI answer.

    The other half of the time I click and poke thro our website on their phone, until I find it. Ok it wasnt obvious and Im sorry our site sucks. But your reason for insulting me and my coworker when we are calmy and clearly explaining what is wrong or what needs to be done?

  • VitoRobles@lemmy.today
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    5 hours ago

    Around 2015, My niece told me she worked at a bank teller and the first thing they did was require her to install the bank’s app and rate it five stars. She said her phone is too old and they got angry. And she’d tell me they’d do “phone sweeps” to see if the app was on people’s phones.

    Do min-wage companies still do this or do they know better?

      • Miles O'Brien@startrek.website
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        3 hours ago

        I have told managers, to their faces, I do not have a smart phone… While holding my smart phone.

        So far, while most have quite noticeably glanced at my phone, none have actually called me out on it.

        If any of them ever do, I will just get a prepaid flip phone and use that for work.

      • VitoRobles@lemmy.today
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        1 hour ago

        America is a pro-business country.

        They can fire you for any reason, like if they hate you’re gay. They don’t SAY that. They wishy washy it with “not a cultural fit”. Or throw you into difficult situations so they can fire you with “unable to complete tasks”.

        I have Europeans who joined my company surprised at how little protection they get.

    • ctry21@sh.itjust.works
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      4 hours ago

      There is a bank in the UK that used employee bank balances to prove they didn’t need a pay rise last year, which they were able to do because banking with them was a condition of employment

      When I was in school they once checked everyone’s phones to make sure we had installed Twitter and followed the school’s accounts for each department. That was about a decade ago so it’s probably TikTok or something by now.

    • RamenJunkie@midwest.social
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      3 hours ago

      Back in the mid 2000s, the TV station Inworked at wanted everyone to haveout homepage as the default to increase hits.

    • tomkatt@lemmy.world
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      4 hours ago

      It’s 2026 and I still wear a mask when I’m out. I don’t know why people act like COVID is gone and somehow long COVID isn’t a thing anymore. It’s still mutating, and endemic now, and there are a ton of health consequences to catching it that may not be immediately obvious, including organ damage.

      • samus12345@sh.itjust.works
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        4 hours ago

        That’s true, but for good or ill, it’s uncommon to see both a customer and an employee wearing masks nowadays.

    • ascend@lemmy.radio
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      5 hours ago

      At a place I worked I wasn’t allowed to use coupons but usually employee discount was more. But we also made sneak accounts for our moms so when customers didn’t use their phone number to get points we’d use our sneak account to accumulate a ton of points

      • the_weez@midwest.social
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        5 hours ago

        I know a couple of people who got into some trouble for getting free points like that. Not saying every company is looking for it, but I know some are and not all the companies they worked at where huge mega corps. Just be careful out there people.

        • Trex202@lemmy.world
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          4 hours ago

          It’s be pretty easy to see the patterns if they’re looking

          Reward Points are there to keep you Loyal, not to give you free things