In a long post titled “Our commitment to Windows quality,” published on Microsoft’s website and sent via email to millions of members of the Windows Insider Program, Windows boss Pavan Davuluri laid out a laundry list of changes Microsoft plans to make in Windows 11, starting this month.

What’s most remarkable about this post is what it doesn’t contain. Here’s how Davuluri kicked things off:

Every day, we hear from the community about how you experience Windows. And over the past several months, the team and I have spent a great deal of time analyzing your feedback. What came through was the voice of people who care deeply about Windows and want it to be better.

That paragraph belongs in the non-apology Hall of Fame, with a cross-reference to “Friday news dump” – a classic PR technique that aims to minimize media coverage of the awkward news being released.

  • Kissaki@feddit.org
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    5 hours ago

    More than hopeful this makes me concerned that change leads to more issues and worsening. That’s the expectation they established.

    I followed several of the authors zdnet links. Crazy. Good articles, callouts and documentation.

    The announcement is pretty broad and unconcrete. Some things are listed, and the slow context menu open is one I certainly care about (even when it’s not my primary context menu because Double Commander opens the classic one), but everything else is wishy washy and nonesense corporate speak and doesn’t include my main smaller issues.

    /edit: oh, and I found the “we heard feedback” (ommission of negative or concern) particularly tone-deaf when they’re attemting to tackle criticism. Insane.

  • Warehouse@piefed.ca
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    7 hours ago

    When I read that paragraph, I was gobsmacked. They “spent months analyzing feedback”? Seriously? They needed charts and graphs to figure out that people just want Windows to work?

    Should they have not analyzed feedback? Out of everything you could complain about Microsoft, complaining about them taking their time to get it right this time wouldn’t be one of them. I mean, they aren’t going to get it right this time, but that seems like a different complaint.

    • MonkderVierte@lemmy.zip
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      43 minutes ago

      This is marketing speak for “We realized that we could lose market share if we further don’t listen to our users”.

    • SaraTonin@lemmy.world
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      5 hours ago

      I suppose my question is why did they need to spend months analysing the feedback? Couldn’t they just point copilot at the data and have it instantly analyse it for them?

    • Luffy@lemmy.ml
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      6 hours ago

      Didn’t they already announce such a change for gaming when the steam deck comparisons came out?

      Yeah, I’ll believe it when I see it

  • GreenBottles@lemmy.world
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    5 hours ago

    It’s fun to make Copilot admit that Microsoft products suck, only to watch it self censor itself seconds later.

  • atkdef@lemmy.dbzer0.com
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    6 hours ago

    I have a feeling this can’t be fixed unless they fork from a pre-slop point, which is highly unlikely.

    The core problem with AI is not being incapable of generating working code, but the ability to maintain by AI or human.

    AI has a larger memory (context size) than human. It can generate codes that are difficult for human to understand, and the complexity can build up fast, especially doing vibe coding without clear instructions (especially architectural).

    On reaching a critical level, AI starts to make significantly more errors. At this point, no one can maintain, the codes are spaghetti. I think this is where Windows is at.

    • reksas@sopuli.xyz
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      3 hours ago

      I wonder if there will come a point where everything is just too messed up to even salvage

  • mlg@lemmy.world
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    8 hours ago

    I have spent a great deal of time analyzing your feedback

    Remember when a couple of critical CVEs went unnoticed and unpatched after disclosure because no one from Microsoft actually reads the insider hub lol.

  • Lydon_Feen@lemmy.world
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    16 hours ago

    The sweepingest of changes to Windows?

    Moving to Linux.

    I encourage everyone to take a major dump on Microslop and move to greener pastures

    • somethingDotExe@lemmy.world
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      7 hours ago

      I did the jump 3 years ago, now Linux is the “normal” for me. Couldn’t imagine having a Windows machine anymore. Not even a Mac.

      • Lydon_Feen@lemmy.world
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        3 hours ago

        I am a more recent convert, having switched last year to Bazzite on my desktop and Linux Mint on my laptop. I also installed Mint on the desktop computer at work.

        No dual-booting, all Linux all the way.

        Screw Microsoft and the likes of Apple.

        • somethingDotExe@lemmy.world
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          58 minutes ago

          Ye, I remember the first 3-4 months where horrible. Started out with kubuntu, and everything felt wrong and broken.

          But I can say this: The past 3 years has been amazing for linux. It really went crazy with the amount of things you can use now but not before. The past 2 years I havent had anything in my household other than linux. Even my mother and brother got onbpard, who isn’t IT capeable at all! It’s really a special time for linux and easy for folks to get on-board now.

    • Victor@lemmy.world
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      13 hours ago

      It really is greener there. Been there for almost two decades, it’s so nice. Been tweaking my setup ever since and it’s still evolving all the time.

      My last venture has been Niri + Noctalia shell. Works so great together.

  • Mereo@piefed.ca
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    17 hours ago

    I believe the MacBook Neo was a real wake-up call for management. Apple dominates the high-budget market. Now that Apple has entered the low-budget market, it could threaten their market share, as well as Copilot’s.

    • sparky@lemmy.federate.cc@lemmy.federate.cc
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      7 hours ago

      I agree. They’re getting attacked on three fronts - Linux for the gaming user base and now macOS for the student, education and casual user base; and all the while, the professionals and creatives get tempted by Apple hardware increasingly running faster, cooler and more energy efficient than anything in the Intel/AMD world. It’s Microsoft’s game to lose and boy they sure seem to want to lose it.

      I would never have believed it a few years back, but a world where Linux and Mac collectively have a higher market share than Windows could actually be possible. It’s the perfect storm of M-series chips kicking ass, Valve investing so much in Linux, and Microsoft giving the finger to their customers.

  • Ulrich@feddit.org
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    16 hours ago

    Nothing but lip service. MS did not “analyze your feedback” because it was never about what you wanted, they analyzed their income (most likely from enterprise customers) and realized they may have boiled the frog too quickly. Windows will never improve because they do not want it to improve, they want it to make as much money as humanly possible, and they will eternally push that envelope to find out just how much bullshit their customers will tolerate.

    • CompactFlax@discuss.tchncs.de
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      16 hours ago

      They’ve had feedback for years and ignored it.

      Then they asked copilot to write a blogpost to get adoption of win11 up.

  • vortexal@sopuli.xyz
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    15 hours ago

    Here’s the thing, I don’t want Microslop to apologize. Apologies don’t mean shit from major corporations unless actual change happens. It’s appalling just how bad Windows is compared to Linux, despite the fact that Linux is free and Windows is a “premium” OS. There are so many things, both big and small, that Linux does better than Windows. Microslop is currently worth almost 3 trillion dollars, they have no excuse.

    In fact, something that I saw some time ago, was a video of Tiny 11 being booted into with just 184MB of ram. It didn’t run that well, as it was pretty much unusable for multiple reasons, but this proves that Microslop has plenty of room for improvements in Windows to match Linux in terms of performance.