• warm@kbin.earth
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    2 hours ago

    What a crazy fuckup. You have a household name almost for action cameras and you keep releasing overpriced crappy products.

      • xthexder@l.sw0.com
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        2 hours ago

        Meanwhile my old GoPro Hero 4 is somehow the most reliable action camera I own, and my newer one constantly stops recording due to something. I bought an Insta360 as an alternative a couple years ago and the batteries are all already toast, and last maybe 30 seconds of recording.

        • scytale@piefed.zip
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          1 hour ago

          I see a lot of action cams on the used marketplace selling for cheap. What’s a good one to buy? Or are they all toast?

        • phant@lemmy.world
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          1 hour ago

          I still have an original GoPro HD Hero and it still works fine. Battery is like 50% capacity as expected, but yeah, otherwise still working.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      2 hours ago

      Agreed. I have a Hero 10 Black and basically every time I go to use it I wind up wanting to hurl it into the sun by the time I’m done. My wife bought it for me as a birthday present a couple of years ago because I asked for one specifically (I didn’t know any better, apparently) so it would probably be rude to do so, though.

      It overheats, it randomly shuts off, it routinely experiences a firmware crash that renders all of its buttons inoperable and requires pulling the battery to cure. Oh, and it also has a battery life best measured in seconds so you need to keep it plugged in to external power all the time which requires an aftermarket accessory. Brilliant.

      With any luck mine will get taken out in some spectacular and marketable fashion, preferably while recording at top quality so I can post it and use the video revenue to buy an Insta Ace or something.

    • Ilovethebomb@sh.itjust.works
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      47 minutes ago

      Not almost, “GoPro” is absolutely a household name, they were the only realistic choice for action cameras for an incredibly long time.

      It’s also a verb, I’ve heard people talk about “GoPro-ing” something many times before.

      Absolutely nuts how far they’ve fallen.

  • SirEDCaLot@lemmy.today
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    7 minutes ago

    Sad, but not surprising. I like GoPro, their cameras are pretty nice. But they have not innovated well. And you look at actual users, and it’s the same complaints always- camera overheats, battery doesn’t last long enough, firmware bugs, unresponsive support.

    Then look at the new darling, Insta. Their 360 camera is perfect for creators that don’t know what shot they are going to want.

    It would be very sad to see GoPro bite the dust, but if they do they’ve no one to blame but themselves.

  • RedEye FlightControl@lemmy.world
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    38 minutes ago

    My last experience with gopro was many years ago trying to get a firmware update for one of my hero 3’s. The download links for the firmware was there, but broken. It needed the attention of someone on their web management team.

    I tried to get support via email but was told I had to go to the community forums for the issue. I found a thread of dozens of other users also pinging support and complaining of a broken link.

    That thread went unanswered by support for months if not a year or two. I think it eventually got fixed, but it put such a bad taste in my mouth that so many people reported that their site was broken and they just ignored it. It was probably something simple like a bad character in the page code somewhere. I decided I wasn’t going to support this sort of behavior and have not spent any additional money with the company since then.

    It’s no surprise to hear they’re struggling financially. When you cater to the premium market space, you have to provide premium service.

  • OR3X@lemmy.world
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    2 hours ago

    Not surprising, honestly. DJI had been eating their lunch and GoPro never could figure out how to keep their damn cameras from overheating all the time. Everyone I know switched to DJI.

    • Mantzy81@aussie.zone
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      2 hours ago

      This is what seriously limited my use of the GP10. It’s a real shame as I love the camera but it just stopped me from using it due to that unreliability.