• TrackinDaKraken@lemmy.world
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    14 minutes ago

    The vast majority of their customers are using it for convenience, not out of need.

    Paying $45 to have $20 worth of shitty McDonald’s “food” delivered seems stupid to me, but some people have money to burn, I guess.

  • Kazumara@discuss.tchncs.de
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    2 hours ago

    It’s funny in the first place to argue from what “they allow”. The customer doesn’t have to care about your internal policies, fucko. Fulfill your end of the bargain.

  • darvocet@infosec.pub
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    4 hours ago

    This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can’t even find how to complain or make a ticket.

    I don’t know how it gets fixed. Soon we will all work for them.

          • Rooster326@programming.dev
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            1 hour ago

            After they empty whose pockets?

            Door dash is a shit service, all it takes is one person to put them on blast with the truth.

            • thermal_shock@lemmy.world
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              23 minutes ago

              Doordash. Ive never used it and will never, but I’ve seen the bills. It’s crazy expensive, don’t need to be a mathematician to see that nonsense.

      • Dnb@lemmy.dbzer0.com
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        3 hours ago

        I never understood how they are so popular. You are paying double the amount and it’s poor service and food tastes worse

        • I_Has_A_Hat@lemmy.world
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          3 hours ago

          Because if your car has broken down, or you’re exhausted from a long day of work and your family is hungry, or you’re too drunk to safely drive but still want food, or if you straight up don’t have a car and don’t want to cook that night, or you are on vacation at a hotel or airbnb and don’t have other access to food, or you have a baby that you can’t just leave alone for a few minutes to go pick the food up, or you are in the middle of a study session and it would be more convenient to have the food come to you rather than going to get it.

          Looks like there’s lots of reasons people might take advantage of the service that can deliver food to them, and it’s not unreasonable for them to expect that service to not completely fuck it up.

          • AdolfSchmitler@lemmy.world
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            33 minutes ago

            Those are all valid individual reasons to get food delivered to you. That’s not what makes DoorDash “popular” tho.

          • lyrial@anarchist.nexus
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            27 seconds ago

            My main income has been from driving for grubhub for a couple of years now thanks to some physical issues. Anyway, most of the people I deliver to are disabled, elderly, or both. I would feel like shit if I pulled the fuckery presented in the OP.

              • AdolfSchmitler@lemmy.world
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                35 minutes ago

                Completely impossible to get food ahead of time. Just no way to have a pizza in your freezer in case you get hungry after a night out drinking. I just spontaneously get drunk sometimes so it comes out of nowhere and I’m not able to plan ahead. I need DoorDash or I would literally starve.

              • ayyy@sh.itjust.works
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                2 hours ago

                Consuming a drug without a plan of how the next few hours are going to go is incredibly stupid and lazy, yes.

              • sel@piefed.social
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                2 hours ago

                Yeah bro. Before all these slop delivery apps how did anyone ever survive. Do better. For fucks sake. Such a lazy excuse.

                • I_Has_A_Hat@lemmy.world
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                  1 hour ago

                  They ordered pizza or Chinese or some local store that had their own delivery drivers. That doesn’t exist anymore. Stores outsource their deliveries to companies like door dash.

                  Oh sorry, was this supposed to be some dumbass “gotcha” that completely ignores reality?

                • Leon@pawb.social
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                  2 hours ago

                  People produced less, the economy was better, the climate wasn’t at this point in the collapse.

                  People are so unreasonable for wanting to pay for convenience.

              • Dookieman12@piefed.social
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                29 minutes ago

                Getting drunk without food prepared ahead of time is laziness. People safely fed themselves for centuries before delivery apps existed, they can do it now too.

            • sel@piefed.social
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              2 hours ago

              I mean literally. We all had to get food before these apps came in. I don’t understand the why we can’t now besides being pure fucking lazy and not willing to do anything to change the status quo instead just bitching about it online acting like there is nothing left to do. It’s so fucking maddening.

          • Rooster326@programming.dev
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            1 hour ago

            Go hungry? Phone a friend? Ask the neighbor?

            Not give a tech bro $50 to deliver a depression by exploiting your community.

            What do you think we’ve done for checks notes the last 100,000 years that we have been getting high?

        • anon_8675309@lemmy.world
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          1 hour ago

          I was getting g a burger the other day (something I’m loathe to do but it was circumstances…) and as I’m waiting several dasher came in and grabbed orders waiting. I’m a people watcher so I sit where I can watch people come and go while I wait for my order and can still hear my name. Now, it was storming outside, I mean it was nuts. One of those dashers came in grabbed the bag of food and used it as a rain block to get back to their car. Just held it over their head like it was making any difference at all. Whoever got those soggy fries I hope they don’t go through the hassle again.

          • Honytawk@discuss.tchncs.de
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            3 hours ago

            How would paying more cause it to be popular?

            I can get you Lemmy+ if you want! It has the exact same experience, but you get to pay me 10€ a month for the privilege.

      • john117@piefed.jmsquared.net
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        1 hour ago

        for real! don’t like something, don’t use it.

        isn’t that the main reason we are all here talking on the fediverse, anyway?

    • yeehaw@lemmy.ca
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      3 hours ago

      It gets fixed by no longer using them. Money is all a corporation understands.

      If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.

      Infinite growth, my friend. All that matters to most if them.

    • EastofEdson@piefed.ca
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      2 hours ago

      We got by before these shitty companies existed. I’m sure we can survive not using them.

      I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.

      • MnemonicBump@lemmy.dbzer0.com
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        1 hour ago

        My local city council gave Doordash a 5 year exclusivity contract in good delivery in our market, which led slowly to all of the local pizza places and Asian food places getting rid of their delivery drivers, so even if I want a local pizza delivered from a local pizza place, I still have to use Doordash.

          • infinitesunrise@slrpnk.net
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            17 minutes ago

            And that in-person pickup, by the user or their friend or someone else they paid, is for some reason or another completely out of the question.

            I literally don’t ever order delivery so these sort of can’t-do-nothing takes around Doordash are completely foreign to me, but that is just me.

            • danekrae@lemmy.world
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              14 minutes ago

              but that is just me.

              Well, you can see from my comments that it’s not just you… But there are few of us left.

        • danekrae@lemmy.world
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          31 minutes ago

          I’d bet that even if they don’t accept costumers coming to them, there would be a grocery store within the same distance.

          I haven’t ordered food delivery for over two years now.

      • Jiggle_Physics@quokk.au
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        3 hours ago

        There is, don’t order food to be delivered to your house. Going from every pizza shop, and local fast food joint, having people who would drive the food to anywhere within a few miles, with just the idea you would likely tip them if you got your food on time, to having to pay anywhere from 1/4-2x the cost of your order to have it delivered, by a third party, that is a huge faceless corporation, with poor service, is really disheartening.

    • PotatoesFall@discuss.tchncs.de
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      3 hours ago

      At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.

  • Gork@sopuli.xyz
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    4 hours ago

    Food all over the road is certainly a custom delivery experience…

  • cannedtuna@lemmy.world
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    2 hours ago

    It’s like fucking Amazon. Oh your package was stolen because they didn’t deliver it to the mail room like you specified and left it on your porch? Well have you tried waiting 24 hours to see if it shows up? Am I supposed to hope the thief gonna open it and realize it’s worthless to them and drop it back off? Fucking ship me a replacement already.

  • neongarbear@lemmy.world
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    2 hours ago

    I see these all the time, but I have never had this experience with Door Dash or Uber Eats customer service.

  • TrickDacy@lemmy.world
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    3 hours ago

    Why is everything a shit post now? If this is real and an AI response it should go in a community whose concept isn’t essentially “this is probably fake”

    • SchmidtGenetics@lemmy.world
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      2 hours ago

      I’ve got a disability, fuck every part of you. You’re the worst kind of person.

      I wish we could get reimbursed having to pay extra just for stuff like this.

      • AdolfSchmitler@lemmy.world
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        30 minutes ago

        Im sure they were specifically thinking about people with disabilities when they commented. And not people that klarna their Costco hotdog over 4 payments.

      • nroth@lemmy.world
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        1 hour ago

        I’m glad these services exist for the disabled. My wife and I were just talking about this.

    • yeehaw@lemmy.ca
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      3 hours ago

      While I agree it’s better to generally do it yourself, especially since these delivery services are really expensive compared to doing so, would you have the same opinion if someone was absolutely shit faced and just wanted to eat takeout? I wouldn’t want them on the road.